Research will depend upon the survival and availability of records. Some records go back as early as the 1500s but most research gets back to the early 1700s.
We will need some basic information to enable us to start researching your family tree. For instance, the names of your grandparents and the places where they may have lived. Other information such as approximate dates of birth or marriage and if possible where these events may have taken place are helpful pieces of information but not essential.
Yes. We provide the certificates to you at cost. The certificates are scanned and included on the CD ROM if this option is taken up. In any case the original certificates are posted to you.
Our preliminary research based on your initial enquiry will enable us to determine whether there is likely to be any problems. If this is the case then we will refund your money but we must retain £36 to cover our research time. However, this has never happened and we are confident that we will be able to provide you with a fully researched Family Tree.
We will establish your requirements via email or telephone and once we are clear on what you want, we will send you an invoice for the agreed amount. We can accept Credit Card payments via PayPal or cheques via the post.